Privacy Policy
Last updated: January 2025
1. Introduction
Balver ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.balverlefkada.gr.
2. Information We Collect
Personal Information
When you submit an inquiry or booking request, we collect:
- First and last name
- Email address
- Mobile phone number
- Booking preferences (dates, number of guests)
- Any message or details you provide
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- Device information
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and booking requests
- Provide accommodation rental services
- Send you relevant information about our services
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Prevent fraudulent activity and spam
4. Cookies
Our website does not use tracking cookies, advertising cookies, or any third-party cookies. We only use essential cookies to remember your preferences. These are strictly necessary cookies that do not track your browsing activity and cannot be used to identify you personally.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your information may be processed by:
- Service providers: Third-party services that help us operate our website (hosting, email delivery, analytics)
- Legal requirements: When required by law or to protect our rights
6. Data Security
We implement appropriate security measures to protect your personal information, including:
- Secure HTTPS encryption
- CSRF protection on all forms
- Rate limiting to prevent abuse
- Secure database storage
7. Your Rights
Under GDPR and applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please .
